The money does not appear on my wallet after the on-ramp
Carlos avatar
Written by Carlos
Updated over a week ago

Don't worry!

If the money is not appearing instantly in your account, it is because the system may be taking a little longer. This may be caused by the following:

  • Big volume of transactions making the system slower.

  • Third party apps taking longer to respond.

  • Problems with the browser.

Whatever the problem is, if the app shows that the transaction was successful, your assets won't take more than 10 minutes to appear.

Please contact us if you have any problem! 😁

We are more than happy to help you with any concern you may have.

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